Complaints

Home / Company / Complaints

Our Commitment

We are committed to providing a professional service to all our clients and customers.

Our aim in all our dealings with clients is to provide an efficient and high quality Estate & Lettings Agency service.  Where complaints do occur, our policy is to investigate them thoroughly and resolve them speedily to the satisfaction of all concerned.  

If you have a complaint, please put it in writing, including as much detail as possible.  We will then respond in line with the timeframes set out in our complaints procedure, which is available from the offices upon request, or can be downloaded HERE.